Comments on: Oops! Technician’s error wipes out data for state fund http://www.charlesknutson.net/2007/03/20/oops-technicians-error-wipes-out-data-for-state-fund/ “It is impossible for a software organization to be saved in ignorance.” Fri, 16 Sep 2011 04:50:31 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: knutson http://www.charlesknutson.net/2007/03/20/oops-technicians-error-wipes-out-data-for-state-fund/#comment-8 knutson Fri, 23 Mar 2007 05:52:22 +0000 http://www.charlesknutson.net/?p=48#comment-8 I'd love to hear the anecdote! :) I’d love to hear the anecdote! :)

]]> By: aaron http://www.charlesknutson.net/2007/03/20/oops-technicians-error-wipes-out-data-for-state-fund/#comment-7 aaron Thu, 22 Mar 2007 12:31:39 +0000 http://www.charlesknutson.net/?p=48#comment-7 You're not your, obviously. :( You’re not your, obviously. :(

]]> By: aaron http://www.charlesknutson.net/2007/03/20/oops-technicians-error-wipes-out-data-for-state-fund/#comment-6 aaron Thu, 22 Mar 2007 12:31:16 +0000 http://www.charlesknutson.net/?p=48#comment-6 Your getting closer to the specific question many of us in the technical support field: "Since when did 'reformatting a disk drive' become 'routine maintenance work'?" Any operating system (and I might be able to guess which operating system required this) that causes technicians to believe they need to format a disk drive occasionally to improve performance is clearly a poorly designed filesystem and operating system. Let it be known that there are lots of strange black magic and superstition that people employ to maintain hardware and software system, because they have to (the shit is broken) and it works. I suppose I should back this up with an anecdote, but I'll leave it to an exercise. Your getting closer to the specific question many of us in the technical support field: “Since when did ‘reformatting a disk drive’ become ‘routine maintenance work’?”

Any operating system (and I might be able to guess which operating system required this) that causes technicians to believe they need to format a disk drive occasionally to improve performance is clearly a poorly designed filesystem and operating system. Let it be known that there are lots of strange black magic and superstition that people employ to maintain hardware and software system, because they have to (the shit is broken) and it works.

I suppose I should back this up with an anecdote, but I’ll leave it to an exercise.

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