Dr. K’s Software Ruminations

The following story is true. The names have not been changed. The guilty are still guilty. And named. The heroes are also named. As they should be.

This story begins in D.C. on a road trip with my wife about one week before arriving in South Bend Indiana for a conference I was attending on the beautiful campus of Notre Dame University. The plan was for us to spend one of our evenings in our hotel room eating popcorn and watching the classic Notre Dame football movie, Rudy. Since we were staying at the Morris Inn, just 200 yards west of the  historic Notre Dame football stadium, and since my wife had never seen the movie, this seemed a fitting part of our stay beneath the golden dome.

On our flight from New York to Chicago, my wife asked me if we in fact owned the movie Rudy, and if so, whether I had thought to bring it. My response was that, No, we did not own the movie, and that I had, in fact, thought to bring it, but as I said previously, we don’t own it. However, no problemo, says I, because it should be blindingly obvious to the casual observer that all one should have to do to obtain a copy of Rudy is to step foot in the Notre Dame Bookstore. This was my plan.

On the second day of our stay at Notre Dame, I found a gap in the schedule and beelined to the Notre Dame Bookstore where I found multiple copies of Rudy on Blu-ray, but nothing on DVD. Another search by my wife turned up nothing. A third, more thorough search by me turned up a single straggling copy of Rudy on DVD, buried beneath some other Fighting Irish propaganda. For $26! You’ve got to be kidding me. Ha, bookstore prices. Of course. Not a problem. There’s a Walmart in this town, right?

That night we ate at a nice restaurant conveniently located near a Walmart in South Bend, and after dinner we made our way to the DVD section of the world’s most popular store. No luck. Ask the clerk. Ah, they only carry Rudy during the football season. Are you serious? This is South Bend, Indiana, for crying out loud! You’re telling me there isn’t a perpetual demand for Rudy at an arbitrary Walmart in South Bend Indiana on any arbitrary day in the off-season?! Alas, this was, inexplicably, the case.

Not to fear. I noticed a video rental joint not more than a few blocks from here. Surely they will have what we need. A quick stop, one question to the clerk, and the much sought after DVD was in my hands for the sum of 54 cents. We were in business.

Back to the hotel, pop some popcorn (in the break room of the kitchen staff downstairs at the end of the hall — don’t ask), and settle in to watch the DVD on my MacBook. Approximately 10 minutes into the movie, as Rudy races with great emotion through his fellow high school seniors to hit the pad carried by his coach, the movie freezes. We stare at the grimacing Rudy, wondering if he’s going to knock the stuffing out of his coach after he unfreezes. The DVD player on my Mac gives up the ghost and dies. We restart everything, but we’ve lost about 10 minutes of the movie and the bulk of the plot setup. Unacceptable. We instead decide to watch Invictus (inspirational rugby movie, almost the same thing), and commit to plunking down the cash at the Bookstore the following evening.

One day later I scan the DVD shelf in the Notre Dame Bookstore, but find that the random copy of Rudy that I had rustled up a day before has apparently been snagged at what now seems like a bargain basement price of $26. We roll back to the hotel, somewhat dejected, unwilling to romp around town further trying to find a local establishment with enough Fighting Irish school spirit to stock a functional copy of the best Notre Dame football movie of all time.

This is when the voice of Steve Jobs comes into my mind, and I realize that there may yet be a way. I jump on iTunes, and quickly locate the heretofore elusive movie. For just $9.99 (which now feels like an absolute bargain) I secure a downloadable QuickTime movie, consuming only 1.29 GB of hard disk space in the process. No physical disc to secure in some random building in a random town. No plastic to scratch and corrupt. Just a file. Just bytes flowing through the tubes to my laptop and the movie playing for me in my hotel room.

In about the time it took my wife to secure popped popcorn (downstairs, down the hall, etc.), we were watching the elusive movie on my Mac. The beautiful thing is that it may as well have been on my iPad, sitting with the squirrels under the trees near Touchdown Jesus. But it happened to be in the hotel room, on my Mac.

As always, the brilliance of Apple is not, strictly speaking, the engineering (although that’s clearly necessary). It’s figuring out what I want to do, plus when, where and how I want to do it, and then just making it ridiculously easy for me to do that. Most companies ignore that little part because it doesn’t feel like academic or engineering rigor. It’s not “the hard stuff.” But at the end of the day, it’s really just about the only thing that actually matters.

Rudy! Rudy! Rudy!

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About a week ago the Deseret News ran an article entitled, “Parents urged to text teens.” The article quoted me extensively (and accurately) and was pretty balanced. I can’t say the same for some of the comments. It’s interesting enough to read posts on random discussion boards across the Web, but it’s another thing when the anonymous writer calls you out personally. Let me share an example:

Texting is impersonal and rude and drives families apart whether this guy knows it or not. Talk to you [sic] teens and forget the texting, its [sic] meaningless and useless means of communication with your family. Ditch the phones and use your voice and vocal chords to communicate, it does more for your teens and makes it a personal conversation. Texting is not communicating, its avoiding your family and a real conversation with them.

Class is now in session…

Texting is a technology, like cell phones, computers, automobiles, electricity, the wheel, fire, whatever. Pick anything. Technology is not evil. Technology is not the devil. We humans are tool builders and creators, and modern technology is a tool. All tools have both positive and negative usages.

After fire, we had cooked meat plus warmth in the winter, and then soon after we had smoke inhalation, burn wounds, and arson. I’m sure that didn’t stop the enthusiastic “Anti-Fire Coalition” from picketing the campfires.

After the wheel was invented, we had improved transportation, followed soon after by the first wheel accident (followed shortly by the arrival of the first insurance agent). The “Society for the Prevention of the Wheel” gained support for a time, but the technology ultimately, um, rolled over their efforts.

There’s no question that texting is less personal than face-to-face communication, but sometimes that’s the best you’ve got. I never advocated that parents stop communicating and hanging out in the same physical space with their children. My point is that when kids are otherwise unavailable, or are remote from your personal space, there may be significant benefits to texting them when the alternative is no communication whatsoever. Turns out even when it’s not the only option, most teens experience a text message from their parents as a positive interaction. A comparable majority feel that their relationships with their parents are better because of text messaging.

The worked-up commenter fails to grasp (or at least to express) that there is a broad spectrum of activities that can be classed as communication. Some communication methods are intimate, like whispering sweet nothings in someone’s ears, holding hands and kissing. Not the right approach at all times, in all places, or with all people. Some methods are face-to-face but casual and friendly, like conversation over breakfast or casual exchanges between friends. Some communication methods are not face-to-face at all, like a phone call from another state. And some communication methods (brace yourself…) are not verbal at all, but textual, like newspapers, billboards, or written letters. Some even involve computers, like email and (gasp!) text messaging. Now let’s be very clear. Like all tools ever invented, every communication method may be used *or* abused. You can kiss or you can hit. You can verbally express love or hate. You can whisper or you can scream. You can send an encouraging email or start a flame war. Same goes for text messaging…

Newsflash: Text messaging does not drive families apart. However, improper use of text messaging, including obsessive and constant texting by teens to friends (real or imagined) outside the family is almost always emotionally damaging. It weakens the strong family ties that are essential to the healthy development of teenagers. Bone-headed adolescent forays into inappropriate activities such as sexting is morally reprehensible as well as spiritually destructive.

Lecture over. Oh wait, one last comment from the back…

Talk about a dysfunctional family, this guy is promoting his and seems to be proud of it. His family probably carries pictures around in their wallets to remember who they are when they bump in to each other in public.

Yes. Texting can be impersonal and rude.

Same can be said for comments left on online message boards.

This past week I was a guest on the KBYU-FM Classical 89 program “Thinking Aloud.” I’ve done a few interviews for the Internet Safety Podcast, but this was the first time I was on the receiving end of the thought-provoking questions. The program host is Marcus Smith, and he does a very good job in the interviewer’s chair.

The 30-minute interview aired Wednesday, April 8, 2009, and was made available as a podcast on the KBYU-FM website on April 9, 2009. The program was entitled, “Way Too Wired and Overly Connected.” You can click the program link and listen from the KBYU-FM website or you can go to the Internet Safety Podcast site and listen there.

Here’s the description from the KBYU-FM site:

We have gained many comforts and abilities through technology, but at what price? We’re not looking to rain on the technology parade, but merely to reflect on just how radically our lives have indeed been altered by it. Join us to explore some subtle risks of technology, problems that most people don’t seem to notice or care much about.

Commuter recommendation: Turn off the classic rock. Now! You can only listen to “La Grange” by ZZ Top so many times before you realize that you’re wasting your drive time every single morning and every afternoon. If you’re commuting 20 minutes like me, it’s a modest waste. If you’re living somewhere more metropolitan, the cost is far worse.

What, pray tell, do you do with the time if not drum on the steering wheel or air guitar on the emergency brake? You equip yourself with some MP3 capable sound transmission device (iPod, iPhone, Zune, doesn’t matter) and start looking for meaningful podcasts to energize your mind and soul during an otherwise monotonous daily commute.

First recommendation: CBC Radio has a regular broadcast program called “Ideas” in which they explore a stunningly broad area of topics. Regular broadcast reception is limited to Canada and the northern U.S. But courtesy of podcasting, you can enjoy all these programs at your leisure.

A year or so ago CBC ran a 24-part series entitled, “Ideas: How to Think About Science.” Great material, and very thought-provoking. From Episode 1 (”Leviathan and the Air Pump”) to Episode 24 (”From Knowledge to Wisdom”) this series presents a fresh perspective on science, research, and the nature of what we consider truth and knowledge. Whether you agree with every point made or every interviewed guest, the program is bound to cause you to examine the way you think about the world.

My preferred access is via iTunes subscription with content synchronized to my iPhone. Total running time is about 24 hours, which took me approximately two months to work through during my modest commute and occasional pedestrian meandering. (For those of you in the Bay Area, you should be able to bang this out in about 3 commuter days…

Enjoy!

As a professor, a published author, and a graduate advisor, I’m intimately familiar with the challenge (and occasional frustration) of learning how to write well and publish one’s way to academic glory. I’m also familiar with the challenge of teaching students how to express themselves in writing. I’m confident it’s one of the most significant takeaways from the graduate school experience.

So I’m intrigued at the rationale that would drive a student to purchase a graduate thesis or dissertation. I stumbled on a website recently, quite by accident, and was struck by the irony. Here’s a snip from the page. (No, I will not provide the URL.)

Here are my favorite tidbits from this literary masterpiece:

Already hundreds of students and business organizations have experienced excellent writing procedures, so you are not going to be a new one.

Whew. Thank goodness. Always makes me nervous to be a new one. Especially at my age.

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Huh? Wait… I get it. My turn… “All your base are belong to us. You have no chance to survive make your time.”

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No doubt. And it is my blogging quality that makes readers returning back to me.

Tonight I made a quick stop at the local Walmart on my way home from campus. Standing in line with my items I noticed the lady in front me in one of those self-absorbed cell phone trances. You know the trance. You’re in the zone, speaking too loudly, oblivious to anything around you, sharing your personal conversation with a host of perfect strangers, and yet sleep-walking through the physical world in which your oblivious body moves.

As I watched with interest, I saw the Walmart cashier looking at the cell phone trance lady with an amused but detached look, as if daring the cell phone trance lady to acknowledge the Walmart cashier’s humanity. I also noticed that the cell phone trance lady never once made eye contact with the Walmart cashier or exchanged a single word of verbal communication. The cell phone trance lady took four tries to get her PIN correct (she seemed distracted somehow) and then scuttled off, sharing her animated conversation with all in the path of her oblivious sleepwalking.

As the cell phone trance lady vacated the space in front of me, I turned to the Walmart cashier and somewhat enthusiastically said, “How are you this evening?” She was gently jolted out of her detached revery, and returned my warm greeting. I then told the Walmart cashier that I was a university professor with a research interest in the interplay between technology and society and asked her two questions: 1) How frequently does a cell phone trance person (such as we had just witnessed) come through the line? 2) How does it make you feel?

In answer to the first question, she guessed that about 10% of all the people that came through her check-out line in a given day were in a cell phone trance and failed to make eye contact or exchange a single word with her. 10% is not a huge number per se, but the cultural implications of 1-in-10 people in a check-out line at Walmart failing to simply acknowledge the humanity of the person taking their money is staggering. The Walmart cashier commented, “I could charge these people double and they’d never even notice.”

In answer to the second question, she waxed a bit more reflective and said with some emotion, “It’s VERY rude. What are people thinking?!” Then a pause. She continued with some resignation, “It’s VERY VERY rude.” She was being honest and a bit tender in her communication at this point. I could tell that she hadn’t intended to get a little emotional, but I could see it welling just beneath the surface. The sleepwalking cell phone trance people will never notice their impact on the Walmart cashier and others around them because they can’t be bothered to connect even for a minute while performing the transaction at the cash register.

Dr. K sez: If you are talking on a cell phone in a store, when you approach the cashier, either terminate your call or tell the person on the other end that you need to interrupt the conversation for a minute or two. Then pull the phone away from your head and interact with the cashier. It’ll only take a couple minutes. Repeat after me… “People in my physical space are as important as people in my virtual space.” Smile. Say, “Thank you.” The Walmart cashier is a real person, worthy of your validation. Baby steps…

My friend and former student John Jenkins alerted me to the following potentially embarrassing design flaw in the newest entry in the search engine wars. The challenger — Cuil (pronounced Cool), designed by former Google engineers and touted by them as a vastly superior search engine.

I’ll let John’s text from the email he sent me introduce the flaw:

First rule of creating an index of web pages to search: make sure to include your own web page.

I haven’t blogged much about my iPhone. (OK, lately I haven’t blogged much about anything…) But the latest firmware release (2.0) to my iPhone provides me an amazingly slick and valuable tool — screen capture of the iPhone’s display.

First of all, doing it is amazingly simple. You hold down the home button for a second and then press the off/lock button (on the top right of the iPhone). The picture of the display is saved in the photos. From there you can do whatever you can already do with pictures on the iPhone, such as email them.

So why would I use this? I can imagine a number of situations. An obvious one is simply any situation in which you’d like to show someone how cool your iPhone looks when it does whatever. Very useful for bloggers, educators and obnoxious Apple aficionados of every ilk.

Another involves the really helpful utilities on the iPhone, like the built-in Google maps feature. Imagine you are on the road while your friend is trying to figure out how to get to your lunch meeting location (in this case Nicolitalia Pizzeria in Provo, Utah — possibly the best authentic Italian pizza place in the valley). Imagine further that your friend is not cool enough to have an iPhone with the built-in Google maps feature. You go to Google maps on your iPhone, type in the search string “Nicolitalia pizzeria, provo, utah,” find a map of the place. You find that the built-in Google maps pin places Nick’s in the middle of University Parkway. No problem, you drop a second pin yourself and drag it right into the parking lot in front of the destination. You now snap a picture, and email it to him from your phone. Your friend is momentarily enlightened. Lunch goes off without a hitch. He will be more consistently enlightened when he springs for his own iPhone and when he becomes a regular at Nick’s.

The attached photo is my live demo of how this actually works. Yes, I did in fact email this to myself from my iPhone. Yes, that is in fact Nicolitalia Pizzeria. Yes, they do in fact have the best authentic Italian thin crust pizza in the valley. And now you have a map to get there…

If you see me there, say “Hi.”